Terms of Use

This Terms of Use applies to the techxr.co

This document is an electronic record in terms of Information Technology Act, 2000 and rules there under as applicable and the amended provisions pertaining to electronic records in various statutes as amended by the Information Technology Act, 2000. This electronic record is generated by a computer system and does not require any physical or digital signatures.

Please read the following terms and conditions very carefully as your use of service is subject to your acceptance of and compliance with the following terms and conditions.

Note: Please be informed that Techxr Innovations Private Limited (in short TIPL) will never contact you for cash prizes or deposit money for photoshoot or request a password, PIN or CVV etc. Please refrain from sharing such sensitive information with anyone, as it could lead to fraudulent transactions. Further, please be vigilant against fraudulent sites, social media pages, fake offers, SMS, email, whatsapp messages, or any other suspicious communication claiming to be from TIPL. Also, in order to open a Durlabh Darshan Kendra, please use the dedicated link provided on our website (www.techxr.co) to submit your enquiry to us. In case of any query or to report any suspicious activity which you may come across, kindly visit our Contact Us section.

Content

  1. General Information
  2. Account and Registration
  3. Pricing, Promotions & Coupon Codes
  4. Transactions & Cancellation
  5. Guidelines for Writing Product Reviews
  6. User Conduct
  7. Other Terms
  8. Account Deletion
  9. Grievance Functionary

1. General Information

The domain name www.techxr.co and durlabhdarshan.com, including all the sub-domains, are registered in the name of TechXR Innovations Private Limited (TIPL), a company incorporated under the Companies Act, 2013 (Hereinafter referred to as TechXR). TechXR services, in the faith-tech domain (hereinafter referred to as "DurlabhDarshan") is delivered through www.durlabhdarshan.com, the mobile app 'Durlabh Darshan', or through the physical centers run under the name of 'Durlabh Darshan Kendra' (hereinafter referred to as 'DD Kendra'), while TechXR services in the ed-tech domain (hereinafter referred to as "SenseXR")is available through www.techxr.co and the mobile app 'SenseXR'. All the services combined may be hereinafter referred to as "Site" or "Website" or "App".

Your use of the Website, services and tools are governed by the following terms and conditions ("Terms of Use") as applicable to the Website. If you transact on the Website, You shall be subject to the policies that are applicable to the Website for such transaction. By mere use of the Website, you shall be contracting with TIPL. These terms and conditions constitute your binding obligations with TIPL.

For the purpose of these Terms of Use, wherever the context so requires "You" or "User" shall mean any natural or legal person who has agreed to become a member of the Website by providing Registration Data while registering on the Website as Registered User using the computer systems. TIPL allows User to surf the Website or making purchases without registering on the Website. The term "we", "us", "our" shall mean TIPL.

ACCESSING, BROWSING OR OTHERWISE USING THE SITE INDICATES YOUR AGREEMENT TO ALL THE TERMS AND CONDITIONS IN THIS AGREEMENT, SO PLEASE READ THIS AGREEMENT CAREFULLY BEFORE PROCEEDING.

All products/services and information displayed on Website constitute an "invitation to offer". Your order for purchase constitutes your "offer" which shall be subject to the terms and conditions as listed below. TIPL reserves the right to accept or reject your offer. If you have supplied us with your valid email address, we will notify you by email as soon as possible to confirm receipt of your order and email you again to confirm details and therefore process the order. Our acceptance of your order will take place upon dispatch of the product(s) ordered. No act or omission of TIPL prior to the actual dispatch of the product(s) ordered will constitute acceptance of your offer.

Membership Eligibility

Use of the Site is available only to persons who can form legally binding contracts under applicable law. Persons who are "incompetent to contract" within the meaning of the Indian Contract Act, 1872 including un-discharged insolvents etc. are not eligible to use the Site. You may use this site only if your age is over 18 years.

TIPL reserves the right to terminate your membership and refuse to provide you with access to the Site if TIPL discovers that you are under the age of 18 years. In case of a business entity, you represent that you have the necessary authority to bind the entity to this User Agreement. Unless otherwise specified, the materials on this website are directed solely at those who access this website from India. TIPL makes no representation that any products or services referred to in the materials on this website are appropriate for use, or available outside India. Those who choose to access this Site from outside India are responsible for compliance with local laws if and to the extent local laws are applicable. TIPL will deliver the products only within India and will not be liable for any claims relating to any products ordered from outside India.

Unless otherwise stated as additional terms and conditions which are product specific, these terms and conditions supersede all previous representations, understandings, or agreements and shall prevail notwithstanding any variance with any other terms of any order submitted. By using the services of TIPL you agree to be bound by the Terms and Conditions.

Modifications

TIPL reserves the right at all times to discontinue or modify the Terms of Use and/or our Privacy Policy as we deem necessary or desirable without any prior notification. Such changes may include, among other things, the adding of certain fees and charges. Any such modifications would be effective immediately. We suggest that you read our Terms and Conditions and Privacy policy from time to time to stay informed. Any use of the site after such modifications would be deemed to constitute acceptance of the modified terms by the End User.

2. Account and Registration

It is the user's responsibility to keep the details of the account and password confidential and you agree to accept responsibility for all activities that occur under Your Account or Password. TIPL shall not be liable to any person for any loss or damage which may arise as a result of any failure by the user to protect the account details or the password. In case of any suspected breach please contact us immediately. If TIPL has reason to believe that there is likely to be a breach of security or misuse of the TIPL Site, we may require you to change your password or we may suspend your account without any liability to TIPL.

You also agree to:

  1. Provide true, accurate, current and complete information about yourself as prompted by Website during the registration process (such information being the "Registration Data")
  2. Maintain and promptly update the Registration Data to keep it true, accurate, current and complete. If you provide any information that is untrue, inaccurate, incomplete, or not current or if TIPL has reasonable grounds to suspect that such information is untrue, inaccurate, not current or not in accordance with the User Agreement, TIPL will have the right to indefinitely suspend or terminate your membership and refuse to provide you with access to the Site.
  3. Any changes in the offer and discount policy will be solely the company's decision & the company has the right to modify/remove/put it on hold anytime as it deems fit.

3. Pricing, Promotions & Coupon Codes

Pricing Information

While TIPL shall endeavor to provide accurate product and pricing information, typographical errors might occur. TIPL cannot confirm the price of a product until after you order. In the event that a product is listed at an incorrect price or with incorrect information due to an error in pricing or product information, TIPL reserves the right, at its sole discretion, to refuse or cancel orders at any stage prior to delivery. If any fraudulent activity is detected, TIPL may recover its dues from the user's successive orders. If an item is mis-priced, TIPL may, at its discretion, either contact you for instructions or cancel your order and notify you of such cancellation. Unless the product ordered by you has been dispatched, your offer will not be deemed accepted, and TIPL reserves the right to modify the price of the product and contact you for further instructions using the email address provided during registration, or cancel the order and notify you of such cancellation. If TIPL accepts your order, the amount will be debited to your credit card account and you will be notified by email that the payment has been processed. The payment may be processed before TIPL dispatches the product. If we have to cancel the order after processing the payment, the amount will be reversed back to your credit card account.

Prices of products at the DD Kendra and on TIPL (site and apps) may differ.

Applicability of GST

The price displayed at the Website or at the DD Kendra is inclusive of GST.

For the purpose of invoicing on the Website, Discounts shall include Coupons, Cashbacks, Cart offers, Promotional offers, or any other offer which results in a reduction in the regular MRP.

The amount of taxes shown at the cart level is an estimate. The actual GST amount may vary.

Promotion Offers

In the case of returned or undelivered orders, whether in part or in full, the user will not be eligible to avail the offer that was used to purchase the original order. The refund provided will not include the benefits of the offer. If the returned product(s) were part of a free offer, such as "Buy 2 get 1 free" or "Buy 1 get 1 free," all products related to the offer must be returned as they were purchased as part of a group offer. The refund/replacement process will only be initiated once all the products from the offer have been returned.

Occasionally, we may include a free sample or gift with our orders that are eligible for the offer. Please note that these samples/gifts are not eligible for return, replacement, or refund under any circumstances.

Free Gifts are subject to meeting the offer criteria after applying any coupons and before GST.

All Offers related to Free Gifts are available until stocks last.

Coupon Codes & Cart Offers

To offer special discounts to our users from time to time, we share coupon codes based discounts. To prevent any possible misuses we have put in place a few checks on the ways in which these coupon codes can be used.

To make the best use of the coupon code offers, please go through the following terms and conditions applicable on all coupon codes:

  1. Coupon Codes & Cart Offers based offer will be valid upon application of the coupon code at the time of placing order.
  2. Coupon Codes & Cart Offers will be valid till the date communicated or till stocks last on the applicable products, whichever happens earlier.
  3. A Coupon Codes & Cart Offers can be used only once per user per household unless otherwise mentioned.
  4. A Coupon Codes & Cart Offers cannot be clubbed with any other coupon code or with any other offer including offers running on the site without using coupons.
  5. A coupon will provide the stated discount of the coupon code or the discount already stated on the product whichever is higher unless otherwise mentioned.
  6. Coupon codes shared individually with a user will be applicable on purchase made by that particular user only.
  7. The website reserves the right to change the terms and conditions of any coupon code any time without prior intimation.
  8. Shipping / Cash on delivery rules and charges apply on the net amount payable upon application of the coupon code unless otherwise mentioned.
  9. Cashback coupons are valid for next purchase as per the conditions mentioned with the Cashback offer.
  10. Redemption of any Offers, Coupon code, cashback code, gift certificate shall be subject to applicability at the TIPL stores. In order to ensure applicability of any offer at the DD Kendra, the Customer shall furnish the offer/code details with the store personnel before making the purchase at the store.

4. Transactions & Cancellations

Credit Card Details

You hereby agree, understand and confirm that the credit card details provided by you for availing of services on website will be correct, accurate and current. Under no circumstances you shall use a credit card which is not lawfully owned by you. You further agree and undertake to provide the correct and valid credit card details to us. The card details are not used or saved by us but is provided by you to the payment gateway service provider and to that extent TIPL is not liable for any credit card fraud or misuse. The liability for use of a card fraudulently will be on you and the onus to 'prove it otherwise' shall be exclusively on you.

Fraudulent /Declined Transactions

In case of fraudulent use of the site, we reserve the right to recover the cost of goods, collection charges and lawyers fees from person(s) concerned. We reserve the right to initiate legal proceedings against such person(s) for fraudulent use of the Site and any other unlawful acts or acts or omissions in breach of these terms and conditions.

Cancellations by the Customer

Cancellation of purchases made by the customer shall be governed according to the Refund policy published separately.

Cancellation by TIPL

Under certain circumstances it might not be possible for us to accept an order and we may be compelled to cancel the same. We reserve the right to refuse or cancel any order for any reason at our sole discretion. Some situations that may result in your order being cancelled include limitations on quantities available for purchase, inaccuracies or errors in product or pricing information, or problems identified by our credit and fraud avoidance department. We may also ask for additional verifications or information before accepting any order. We will contact you if all or any portion of your order is cancelled or if additional information is required to accept your order. If your order is cancelled after your credit card has been charged, and the same is not communicated to you, you may write to us for corrective action. The customer agrees not to dispute the decision made by us and accept our decision regarding the cancellation.

Payment

While availing any of the payment method/s offered by us, we are not responsible or take no liability of whatsoever nature in respect of any loss or damage arising directly or indirectly to you out of the decline due to:

  1. lack of authorization for any transaction/s,
  2. or exceeding the preset limit mutually agreed by you and between your "Bank/s",
  3. or any payment issues arising out of the transaction,
  4. or decline of transaction for any other reason/s.

All payments made against the purchases/services on TIPL by you shall be compulsorily in Indian Rupees acceptable by the Union of India. TIPL does not accept any other form of currency with respect to the purchases.

Before shipping your order to you, we may request you to provide supporting documents (including but not limited to Govt. issued ID and address proof) to establish the ownership of the payment instrument used by you for your purchase. This is done in the interest of providing a safe online shopping environment to our users.

5. Guidelines for Writing Product Reviews

Who can write a Product Review and Rate Product on TIPL?

Product Review and Rating can be given only by verified buyers of a product. Verified Buyers of a product are those buyers who have purchased the product and the product is delivered to the buyer.

Are there any specific rules that need to be followed while writing a review?

No, there are no specific rules which need to be followed while writing a review. However, we have put together some guidelines which can be followed while writing a product review:

  1. Be Precise and Specific: While writing a product review, you should keep in mind the fact that other TIPL users might use your review to form a judgment, whether to select the product or not. Therefore, a precise, specific & unbiased product review plays a critical part and would always help a customer make a better choice about which product to buy.
  2. Don't keep any loose ends: Always keep all the details provided well settled and explained. Incomplete or inaccurate information will not help any customer other than confusing them about the product.
  3. Spell what is required: A good review should serve the most basic purpose i.e. what you liked/disliked about the product and why with the exact details.
  4. Remove distractions from review: Before submitting the review for moderation, it is wise to spell check and proofread your review accurately.

What needs to be avoided while writing a review?

TIPL reserves the right to not include the product review that includes any one or more of the following:

  1. Inappropriate content - like promotional information or phone numbers.
  2. Information not related to the product - Shipment/Delivery Experience, availability, ordering, etc.
  3. Inaccuracies in product information & product catalogue.
  4. References - to other retailers, pricing, personal information, etc.
  5. Copying and pasting text from other reviews, guides, or sources.
  6. Comments on other reviews posted on the product page.
  7. Foreign language content.
  8. Off-topic information or obscene content.
  9. Irrelevant user IDs or email IDs used for posting reviews.

6. User Conduct

You Agree and Confirm

  1. That you will use the services provided by TIPL, its affiliates, consultants and contracted companies, for lawful purposes only and comply with all applicable laws and regulations while using the Site and transacting on the Site.
  2. That you will provide true, accurate, complete and current information in all instances where such information is requested of you. TIPL reserves the right to confirm and validate the information and other details provided by you at any point of time. If upon confirmation your details are found not to be true (wholly or partly), TIPL has the right in its sole discretion to reject the registration and debar you from using the Services of TIPL and / or other affiliated websites without prior intimation whatsoever.
  3. That you will compensate TIPL for any extra cost incurred for redelivery in the event of a non-delivery in the first instance on account of a mistake by you (i.e. wrong name or address or any other wrong information).
  4. That you using your best and prudent judgment before entering into any transaction through this Site doing so at your sole risk.
  5. That after placing an order for a product you are bound by the conditions of sale included in the item's description.

You may not use the Site for any of the following purposes:

  1. Disseminating any unlawful, harassing, libellous, abusive, threatening, harmful, vulgar, obscene, or otherwise objectionable material.
  2. Transmitting material that encourages conduct that results in civil liability or otherwise breaches any relevant laws, regulations or code of practice or constitutes a criminal offence.
  3. Gaining unauthorised access to other computer systems.
  4. Interfering with any other person's use or enjoyment of the Site.
  5. Breaching any applicable laws.
  6. Interfering or disrupting networks or web sites connected to the Site.
  7. Making, transmitting or storing electronic copies of materials protected by copyright without the permission of the owner.

Design details and Colours

We have made every effort to capture high resolution images of our products so that you get a feel of the design details and colours of our products that appear on the Site as accurately as possible. However, what you actually see will depend on your monitor; we cannot guarantee that your monitor's display of any colour or other details will be accurate.

Electronic Communications

When you visit the Website or send emails to us, you are communicating with us electronically. You hereby provide your consent to receive communications from us electronically. We will communicate with you by email or by posting notices on the Site. You hereby agree that all notices, agreements and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.

Modification of Terms & Conditions of Service

TIPL reserves the right to make changes to our Terms of Use and/or our Privacy Policy (which is incorporated herein by reference) at our sole discretion and you may not be notified. We suggest to you, therefore, that you re-read this important notice containing our Terms of Use and Privacy Policy from time to time in order that you stay informed as to any such changes. You have accepted the Agreement as amended if you continue to use any of TIPL's Services after any amendments are posted on our Website.

7. Other Terms

Reviews, Feedback, Submissions

All discussions, ratings, comments, bulletin board service, chat rooms and/or other message or communication facilities means Material (including without limitation text, images, audio material, video material and audio-visual material) that you submit to this Website, for whatever purpose. End User acknowledges that any Material posted on the Website is public and not private communication. TIPL does not control or endorse the content, messages or information found in any Material, and, therefore, TIPL specifically disclaims any liability concerning the Material and any actions resulting from End Users participation in any Material, including any objectionable content. Generally, any communication which End User posts to TIPL (whether in Durlabh Darshan Kendra, chat rooms, discussion groups, message boards, or otherwise) is considered to be non-confidential and you grant to TIPL a worldwide, irrevocable, non-exclusive, royalty-free license to use, reproduce, adapt, publish, translate and distribute your user content in any existing or future media. You also grant to TIPL the right to sub-license these rights, and the right to bring an action for infringement of these rights. If particular web pages permit the submission of communications that will be treated by TIPL as confidential, that fact will be stated on those pages. Notwithstanding TIPL's rights under these terms and conditions in relation to user content, TIPL does not undertake to monitor and is not responsible of the submission of such content to, or the publication of such content on, this website.

Copyright & Trademark

Everything located on or in this Site, including the Microsites, is our exclusive property and can be used with express permission of the copyright and/or trademark owner. ANY COPYING, DISTRIBUTING, TRANSMITTING, POSTING, LINKING, DEEP LINKING, OR OTHERWISE MODIFYING OF THIS SITE OR ANY OF THE MICROSITES WITHOUT OUR EXPRESS WRITTEN PERMISSION OF TIPL IS STRICTLY PROHIBITED. Any violation of this policy may result in a copyright, trademark or other intellectual property right infringement that may subject End User to civil and / or criminal penalties.

This Site and Microsites contains copyrighted material, trademarks and other proprietary information, including, but not limited to, text, software, photos, video, graphics, music, sound, and the entire contents of website protected by copyright. We own a copyright in the selection, coordination, arrangement and enhancement of such content, as well as in the content original to it. End User may not modify, publish, transmit, participate in the transfer or sale, create derivative works, or in any way exploit, any of the content, in whole or in part. End User may download / print / save copyrighted material for End User's personal use only. Except as otherwise expressly stated under copyright law, no copying, redistribution, retransmission, publication or commercial exploitation of downloaded material without our express permission of TIPL and the copyright owner is permitted. If copying, redistribution or publication of copyrighted material is permitted, no changes in or deletion of author attribution, trademark legend or copyright notice shall be made. End User acknowledges that he/she/it does not acquire any ownership rights by downloading copyrighted material.

Indemnity

You agree to defend, indemnify and hold harmless TIPL, its employees, directors, officers, agents and their successors and assigns from and against any and all claims, liabilities, damages, losses, costs and expenses, including attorney's fees, caused by or arising out of claims based upon your actions or inactions, which may result in any loss or liability to us or any third party including but not limited to breach of any warranties, representations or undertakings or in relation to the non-fulfillment of any of your obligations under this User Agreement or arising out of your violation of any applicable laws, regulations, including but not limited to Intellectual Property Rights, payment of statutory dues and taxes, claim of libel, defamation, violation of rights of privacy or publicity, loss of service by other subscribers and infringement of intellectual property or other rights. This clause shall survive the expiry or termination of this User Agreement.

Termination

We may terminate this Agreement at any time. Without limiting the foregoing, we shall have the right to terminate any passwords or accounts of End User in the event of any conduct by End User which we, in our sole discretion, consider to be unacceptable, or in the event of any breach by End User of this Agreement. Our right to any Comments shall survive any termination of this User Agreement. Any such termination of the User Agreement shall not cancel your obligation to pay for the product already ordered from the Site or affect any liability that may have arisen under the User Agreement.

Limitation of Liability and Disclaimers

The Site is provided without any warranties or guarantees and in an "As Is" condition. You must bear the risks associated with the use of the Site.

The Site provides content from other Internet sites or resources and while we try to ensure that material included on the website is correct, reputable and of high quality, it cannot accept responsibility if this is not the case. We will not be responsible for any errors or omissions or for the results obtained from the use of such information or for any technical problems you may experience with the Site.

This disclaimer does not apply to any product warranty offered by the manufacturer of the product as specified in the product specifications. This disclaimer constitutes an essential part of this User Agreement. To the fullest extent permitted under applicable law, we or our suppliers shall not be liable for any indirect, incidental, special, incidental, consequential or exemplary damages, including but not limited to, damages for loss of profits, goodwill, use, data or other intangible losses arising out of or in connection with the Site, its services or this User Agreement.

Without prejudice to the generality of the section above, the total liability of TIPL to you for all liabilities arising out of this User Agreement be it in tort or contract is limited to the value of the product ordered by you. TIPL, their associates and technology partners make no representations or warranties about the accuracy, reliability, completeness, currentness and/or timeliness of any content, information, software, text, graphics, links or communications provided on or through the use of the Site or that the operation of the Site will be error free and/or uninterrupted. Consequently, we assume no liability whatsoever for any monetary or other damage suffered by you on account of the delay, failure, interruption, or corruption of any data or other information transmitted in connection with use of the Site; and/or any interruption or errors in the operation of the Site. You accept that, as a limited liability entity, TIPL has an interest in limiting the personal liability of its officers and employees. You agree that you will not bring any claim personally against TIPL officers or employees in respect of any losses you suffer in connection with the website.

Site Security

You are prohibited from violating or attempting to violate the security of the Site, including, without limitation, (a) accessing data not intended for you or logging onto a server or an account which you are not authorized to access; (b) attempting to probe, scan or test the vulnerability of a system or network or to breach security or authentication measures without proper authorization; (c) attempting to interfere with service to any other user, host or network, including, without limitation, via means of submitting a virus to the Site, overloading, "flooding," "spamming," "mail bombing" or "crashing;" (d) sending unsolicited email, including promotions and/or advertising of products or services; or (e) forging any TCP/IP packet header or any part of the header information in any email or newsgroup posting. Violations of system or network security may result in civil or criminal liability. TIPL will investigate occurrences that may involve such violations and may involve, and cooperate with, law enforcement authorities in prosecuting users who are involved in such violations. You agree not to use any device, software or routine to interfere or attempt to interfere with the proper working of this Site or any activity being conducted on this Site. You agree, further, not to use or attempt to use any engine, software, tool, agent or other device or mechanism (including without limitation browsers, spiders, robots, avatars or intelligent agents) to navigate or search this Site other than the search engine and search agents available from TIPL on this Site and other than generally available third party web browsers (e.g., Netscape Navigator, Microsoft Explorer).

Suspicious Communication through phone calls, e-mails or messages

TIPL does not run any contests that require you to pay to participate by paying through a link which is not connected to our Website or App or by giving your bank details for any lottery or cash transaction. Please do not believe any communication using TIPL logo and branding requesting you to pay money in exchange for any gifts or prizes. Such fake communication could look like real emails from TIPL and could direct you to a false website that looks like the TIPL Website. Please do not provide your account information and password or any sensitive information as it could be used to commit fraud.

Do not open any attachments or click any links from suspicious emails or text messages.

Further, TIPL will never e-mail or call you to disclose or verify your password, credit card or bank-account number, CVV, or any other personal information. If you get any such calls from a caller stating to be from TIPL, please be alert when responding to such calls and never reveal sensitive information or details that can identify you. If you have ever responded to a suspicious call, e-mail or message and provided any personal or sensitive information, we urge you to immediately update your TIPL password immediately and report such calls to the nearest police station. If you have provided financial information, you may want to contact your bank or credit card provider.

Note: Should you have any doubts regarding such suspicious communication, Contact us so we can help you. Always use customer care numbers displayed on our Website and do not access unknown links or websites for our customer care details.

MISCELLANEOUS

  1. Force Majeure: Without prejudice to any other provision herein, we will not be liable for any loss, damage or penalty as a result of any delay in or failure to deliver or otherwise perform hereunder due to any cause beyond the our control, including, without limitation, acts of the End User, embargo or other governmental act, regulation or request affecting the conduct of TIPL's business, fire, explosion, accident, theft, vandalism, riot, acts of war, strikes or other labor difficulties, lightning, flood, windstorm or other acts of God.
  2. Entire Agreement: This Agreement and any operating rules for the Website established by TIPL constitute the entire agreement of the parties with respect to the subject matter hereof.
  3. Waiver: No waiver by either party of any breach or default hereunder is a waiver of any preceding or subsequent breach or default. The failure of either party to exercise any of its rights under this Agreement shall not be deemed a waiver or forfeiture of such rights or any other rights provided hereunder.
  4. Headings: The section headings used herein are for convenience only and shall be of no legal force or effect.
  5. Severability: If any provision of this Agreement is held invalid by a court of competent jurisdiction, such invalidity shall not affect the enforceability of any other provisions contained in this Agreement and the remaining portions of this Agreement shall continue in full force and effect.
  6. Governing Law: This Agreement will be governed by laws of India, subject to the Courts in Pune, without reference to conflict of laws principles, if any.
  7. Payment Decline: We as a merchant shall be under no liability whatsoever in respect of any loss or damage arising directly or indirectly out of the decline of authorization for any Transaction, on Account of the Cardholder having exceeded the preset limit mutually agreed by us with our acquiring bank from time to time.

8. Account Deletion

In the event of account deletion request is received from the Website, the subscriptions will be deactivated or deleted along with the account. Please note that once an account is deleted, it can no longer be accessed by the customer. Due to the integrated nature of the system, and for regulatory purposes (such as taxation compliance), the electronic audit trail of the account identity and the transactions persist. The subscriptions will not be eligible for return/replacement/refund under any circumstances.

TIPL reserves the right to retain relevant data for compliance purposes or to satisfy legal obligations including but not limited to order history, transaction details, delivery invoice, etc.

9. Grievance Functionary

Please go to Contact us to raise/report issues around order, delivery, return, refund etc.

Grievance officer

In accordance with Information Technology Act 2000 and rules made there under, the name and contact details of the Grievance Officer are provided below:

Ayush Chaurasia / Harshit Shrivastava

Techxr Innovations Private Limited

S15, Second Floor

Aakriti Business Center

Aakriti Eco City

Bhopal - 462026

Email: support@techxr.co

Phone: +91-9109198788